*All pricing listed is in USD. We utilize salon-grade products for all our wigs and include proper care instructions with your MBM package. Please be aware that wigs colored by Manes by Madeline LLC can experience some color fade during the first few washes, necessitating refreshes, which is completely normal. If you have any additional questions, please visit our FAQ’s or reach out to info@manesbymadeline.com.
RETURN POLICY:
2 Day Return
Unsatisfied? Please e-mail customer service at info@manesbymadeline.com.
Returns must be made within 2 days of you receiving the wig.
Sales for altered or customized orders are final and may not be returned.
Shipping is non-refundable.
Returns must be in the original, brand-new condition, with the product tag attached, in the original packaging.
Refunds are conditional upon inspection and confirmation that the wig has not been used, washed, or worn.
Payment processing can take up to 5 days to complete.
Refund or Store Credit
You may choose between receiving:
REFUND (With a restocking fee of 15%, processed in 5 days).
STORE CREDIT (Without a restocking and handling fee, to be used within 90 days of the original order).
Shipping cost is non-refundable and will be charged with each shipment.
Only one exchange is permissible, any further action requires a full return with a 15% restocking fee.
